We would love to hear from you with comments about your experience with us – The Good and the Bad.

Listed below are comments people have either given to us in person or in writing. Your comments are gratefully received. To add your comment, please email us at sales@bigplantshop.com

“The plants are fabulous and the service was as well, thank you !”
Berenice

“Hello Bev,
I hope you are well.
Thank you so much for the delivery of the grass the other week! They are fab!”
Daisy, Fat Face Ltd

“Morning, thank you fit getting my plant to me so quickly, I am really pleased with it.”
Jane

“Dear Bev,
Thank you for the plants. They are absolutely gorgeous. We are very happy with them.
I think it wont be long and we will be ordering some more!
Many thanks”
Katherine

“Hi Bev
Yes, everything turned up late on Friday and looks lovely. I wasn’t around and apparently it was quite a job getting them off the pallet! Thanks for all your help with both orders.
Kind regards”
Nicola Dique
PA to Managing Director
Blair Consular Services Ltd

“Mrs Polizzi thought you would like to see your ‘Majesty Palms’ in place in our newly refurbished Palm Court in the Balmoral Hotel Edinburgh. Everyone was really pleased with them.
Thank you for all your help.”
Judy
PA to Mrs. Olga Polizzi
Design Department
Rocco Forte Hotels

The parcel arrived and in my garage. I absolutely love it! So cute and looks good in my garden. So, a big thank you from me for the fantastic service I’ve received. Will certainly be back.

Christine P. Wales

Thank you so much for sorting out the delivery. I am overjoyed with the plants and will definitely be doing business with you in the future. Many many Thanks’
D. Debono, Cardiff

‘Thanks – arrived this morning – well done – we will use you again.’
P. B. Sheffield

‘May I begin with a big thank you to you and your team!
The pansy hanging baskets and box topiary plants we ordered are lovely and so realistic. As a consequence we wish to order x3 of the 3′ high autumn Japanese Acers without planters.
Thank you once again Laura’
M. M. Kent

‘Put my order in on your website. By the way, I registered, entered my home and delivery addresses, then, after I put my credit card number in, I had to input it all again. Not exactly a smooth customer process!
Can’t fault your customer service though. Thanks for the advice.’
H. H. London

‘Just to let you know arrived safely yesterday and look very nice.’
I. M. London

‘Bless you Laura, thank you so much for your efficient assistance.’
M. M. Leicester

‘Wonderful. Thank you for getting back to me so quickly.’
C. Chelmsford

‘Have been advised by a neighbour to look at your webpage, they bought from you and was impressed with product and service. I must say that you certainly have some lovely artificial plants. They appear so real.’
M. M. Kent

My plant arrived last Friday 48hours after I ordered it – it is now potted up and standing in an open porch at the front of my house and looking very good. Having lost several plants either to the severe frost we had in December or to starving rabbits I’ve decided artificial plants are the solution and if the rabbits eat your plant I’ll let you know!
L.S Selkirkshire